Many of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers. Shipping times vary; we aim to process and ship your order within 3-4 working days, and delivery can be 4-7 working days if shipped from within the USA, or normally between 25-45 working days if shipped internationally.
Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. Please note* Any duty or taxes occurred are the responsibility of the customer. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please drop us an email at email@example.com
Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control, and comes down to the individual shipping service used, and any possible security/customs hold-up's. If your item has not arrived in the time specified above,please drop us an email at firstname.lastname@example.org
We send all of our orders with USPS tracking (United States), and are provided with full tracking details, including final delivery confirmation. We do not accept liability for any orders which are reported missing, undelivered or otherwise where USPS have reported that the order has been successfully delivered. If you are missing your order, and it has been confirmed as delivered, please contact USPS directly (or your local Post Office) for further assistance. If your order has been delayed, and is still in transit to you (has not been reported as delivered), and there is a clear issue with the length of time it has been delayed for, we will provide a free replacement.